Terms and Conditions
www.treattheskinyourein.com (“our site”) is operated by Treat The Skin You’re In Limited (“Treat The Skin You’re In”) .These terms and conditions relate to the way in which you may make use of Our Site and also the terms and conditions relating to the sale and purchase of Products on Our Site. Please read these terms and conditions carefully. By using Our Site, you agree that you accept these Terms and Conditions
Who we are
Treat The Skin You’re In Limited is a limited company registered in England Wales under the company number 08625737. The registered office is 96 Beamhill Road, Burton on Trent, DE13 0AD.
Important statement regarding the information on Our Site
All information on Our Site, which includes but is not limited to, product descriptions, ingredients, instructions and blog posts are for information purposes only and do not constitute advice or medical guidance. Products are for cosmetic purposes and have not been approved by any medical or pharmaceutical licensing body. For serious conditions you should always seek the advice of a qualified medical professional.
We accept no liability or responsibility for any reliance on the information contained on Our Site by you the user or anyone else that may be informed of the sites contents. We try to make sure information on Our Site is correct but in some instances errors may occur. We do not accept any liability for inaccurate or omitted information and exclude all liability for any actions or consequences arising as a result of reliance on the information contained on Our Site. Any of the information on our site may be out of date at any given time and we are under no obligation to update such information.
Where users have made submissions to Our Site via comments or reviews, these views, opinions, advice or recommendations are not endorsed by us and we refute any liability to claim arising from reliance on such information.
Subject to statutory limits and exclusions for death or personal injury caused by our negligence, or for fraud, our liability to you in connection with any Product purchased through the Website is strictly limited to the purchase price of that Product.
Using Our Site
We grant permission for you to use our site for personal and lawful use. However, you do not have permission to copy or use any material from Our Site for any commercial purpose. We expect to be referenced and credited if you use any information from our site for any other purpose. You may not use our brand identity or name without prior written permission from us.
If you register an account with the site you are responsible for protecting your chosen username and password and for all activities relating to your account.
If you choose to make a comment or submission to the site you grant us exclusive, irrevocable and perpetual licence to use it and your name worldwide as we see fit and to make minor edits and amends as we deem necessary to do so for whatever reason without misrepresenting the original contribution. Making a submission or comment does not guarantee that it will remain on Our Site and you must ensure that it is an original submission that you own the intellectual rights to. You will not be able to edit a submission once it is made.
Submissions to Our Site must not be obscene, indecent, misleading, inaccurate, homophobic, sexually explicit, objectionable, racist, sexist, illegal, defame, abuse, harass, threaten, stalk or intimidate. You may not advertise any other website or business for commercial purposes. You may not conduct or forward surveys, contests, or chain letters, impersonate another person or entity, use offensive names or language or give the impression that you represent Treat The Skin You’re In.
We have no obligation to monitor or moderate submissions to Our Site, but we reserve the right to edit, refuse to post or remove any submission in whole or in part for whatever reason in our sole discretion.
We make regular changes to Our Site and you should refresh your browser each time you visit to ensure you are viewing the most up to date version.
How we use and manage your personal information
Loyalty Programme and Treat Points
treattheskinyourein.com run a loyalty scheme. Upon signing up for a customer account on the website you are agreeing to being automatically enrolled into the scheme and therefore bound by the appropriate terms and conditions detailed below. If you wish to be excluded from the programme you must notify us in writing by emailing firstname.lastname@example.org
Referral codes and offers
We may provide you with a referral code, which can be given to friends or family to use and will provide a discount off their first purchase. All voucher codes will be subject to a minimum spend of £30. For everyone that uses your code to make a purchase you will receive a £5 credit, provided in the form of 500 Treat Points to use on treattheskinyourein.com. We will assign Treat Points at the end of each month for the total that you may have accumulated during that calendar month.
You may link to our website from another site that you own so long as this is done in a fair and legal way and does not misrepresent our business.
Where Our Site has links to other sites, these links are for information purposes only. We have no control over those sites and no responsibility should the content change or be removed.
Buying products from us
Orders can only be accepted by completing the purchase process on Our Site. Treat The Skin You’re In do not sell to children under 18 years of age. By ordering products you are confirming that you are 18 years of age or older.
All product prices include VAT. If you are buying from outside the UK then additional duties and taxes may be due which you are responsible for paying.
In order to purchase any products you must complete a successful payment through PayPal, using a valid PayPal login or using one of the valid payment methods that PayPal accept on our behalf – or by completing a card payment through the secure WorldPay site.
After placing an order through Our Site you will receive an email acknowledgement of your order. We will confirm dispatch of your order by email. A contact of sale is only agreed once we have sent this dispatch confirmation
We may decline to accept your order for reasons which may include but not limited to: Your payment being declined, products not being available or out of stock, where a pricing or product description error has occurred. If we refuse an order or cancel for any reason we will provide a full refund of any monies that have already been taken.
UK sales will be dispatched as soon as reasonably possible using either Royal Mail or My Hermes couriers. You should allow 10 working days for delivery before contacting us. For orders throughout the rest of the EU delivery will be Royal Mail or in special circumstances by courier and you should allow 15 working days for delivery. We cannot accept orders for NCN products outside of the EU
Your right to change your mind
You can cancel a contract at any time within 7 working days, beginning the day after you receive the products. To cancel a contract you must inform us in writing by emailing email@example.com. You must also return the product(s) to us immediately by registered post in the same condition in which it was received and at your own cost and risk. Please note we are not obliged to refund any postage costs for the return of Products when you cancel an order. If we do not receive the products back within 10 days of your cancellation you will be deemed to have accepted the Products and charged accordingly. All refunds will only be for the price that was paid and not the retail price if there is any difference.
You do not have any right to cancel the contract for supply of any products which have been unpackaged, tested or used in any way which makes it unsellable.
THE RIGHTS OF CANCELLATION AND REFUND AND ANY LIMITATION EXPRESSED IN THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.
If you need to return a product because of a defect, you will also be refunded your postage costs and the costs of sending it back to us,
If you are due a refund it will be processed on the day that we receive back your returned products subject to them meeting the refund requirements stated above. Refunds will only be made back to the original purchase method.
We will not be liable or responsible for any failure to perform any obligations or the delay in delivery caused by events outside our reasonable control.
The material displayed on Our Site is provided without any guarantees, conditions or warranties as to its accuracy. Nothing within Our site, excluding these Terms and Conditions is intended to form any binding contract. In particular product information is provided on an invitation to treat basis and are subject to availability.
We may make changes to these Terms and Conditions at any time and you should regularly check for any updates. All new versions will always be posted on Our Site.
Any Claim arising from or related to a visit to Our Site will fall under the exclusive jurisdiction of the English Courts and governed in accordance with English Law.
If you have any questions regarding these Terms and Conditions or Our Site you can contact us at firstname.lastname@example.org
Passionate about skin health and wellness. Founder of Treat The Skin You're In. Katy loves learning and talking about all things that will help you to achieve healthy and glowing skin.